Voice Mailbox Access
Below are the steps that can be taken to access system voicemail:
How to access an extensions own Voicemail box:
To Access your own Voicemail Box, press the message/voicemail key on your handset, Alternatively the access code *123 can be used.
How to access another Extensions Voicemail box:
In order to access any system voice mailbox from any CallSwitch extension, dial *124, the user will then hit an attendant that will prompt for the extension number and then the PIN of the voicemail box.
TIP: Dialling *124 followed by extension number will take the user directly to the PIN stage of the voicemail attendant. e.g *1242001.
How to access a voicemail box externally Access:
To access system voicemail externally, Assign a DDI to the prefix "Remote Access" and the value as Voicemail. When called it will have the same effect as *124.