Number portability enables end-users who are taking a Publicly Available Telephone Service (PATS) to retain their telephone number(s) when they change their Communications Provider (CP).
Geographic Number Portability (GNP) allows a customer of one Communications Provider (the Losing Communications Provider (LCP)) to become a customer of another Communications Provider (the Gaining Communications Provider (GCP)) whilst retaining the same geographic telephone number(s). This requires the Range Holder (RH) to route calls to the GCP for them to deliver calls to the end-user. A ported number never actually leaves the RH, calls are effectively forwarded to the GCP.
To enable GNP there must be a commercial agreement in place between the GCP and the RH and the technical interconnect to enable calls to be routed.
In all instances only the number will be ported not the service, the LCP will cease the access line and removes all associated services (for example, Broadband) at the time of port. It is the customer’s obligation to ensure that the LCP has ceased and stopped billing for the service. The GCP will provide the customer with the agreed services when the number is ported to their network. The number must be in use and working to be portable, if service has been suspended for any reason (for example, bad debt) this does not prohibit portability.
It is important to note that Number Portability does not enable CPs to switch Wholesale Providers, the process is solely for the benefit of the end-user. Wholesale migrations are not permitted and will always be rejected.
TELCOSWITCH PORTING PARTNERS
We have porting agreements with a number of CPs to port many geographic ranges. Presently we can port geographic numbers from the following CPs:
- Vodafone (Thurs)
- Vodafone (C&W)
- Vodafone (Energis)
- Vodafone (Your Communications)
- Gamma Telecom (inc. hosted clients who have delegated porting)
- Magrathea Telecom (inc. hosted clients who have delegated porting)
- Telephony Services (inc. AQL, Gradwell and hosted clients who have delegated porting)
- Virgin Media
- Edge Telecom
- Talk Talk
- Colt Technology Services
- Level 3 Communications / Global Crossing
- Wavecrest UK Limited
- Virgin Media (inc. Eurobell)
This list is continuously growing so it’s always worth checking with us to find out if a number is portable now or if it will be in the near future. Under some circumstances we can port in from other operators not listed above, for example, from an operator we do have an agreement with but do not yet have national coverage.